Feedback & NDIS Complaints
Your voice makes our supports better. Compliments, suggestions and complaints are all welcome, including anonymously.
This website is not an emergency service. If someone is in immediate danger, call 000.
How we handle complaints
- Every complaint is treated respectfully and taken seriously
- You can complain anonymously
- Making a complaint will never affect your supports
- You may use an advocate at any time
You can also raise concerns directly with the NDIS Quality and Safeguards Commission, the independent agency that handles complaints about NDIS supports and services. Call 1800 035 544 or visit ndiscommission.gov.au. Interpreters can be arranged, and complaints to the Commission can also be made anonymously.
